When BSNL SMS not working, its becomes an issue and it can significantly disrupt your communication, So, understanding the root causes and solutions is essential for restoring your BSNL messaging services effectively.
Common BSNL SMS Not Working Issues and Solutions
Balance and Activation Problems
Insufficient balance is often the primary reason for BSNL SMS not working. Ensure your account has adequate balance to send and receive messages and you can check out the BSNL recharge plans for prepaid validity to find a suitable option for your needs.
For new SIM cards, complete the activation process by dialing 1503 and following the tele-verification steps.
Message Center Configuration
Incorrect SMSC settings frequently cause message delivery failures.
Each state has a unique BSNL SMS center number that must be properly configured.
How to update your BSNL SMSC number
- Open your phone’s messaging app
- Access Settings through the menu (three dots)
- Navigate to Advanced settings
- Locate and update the SMSC number for your state
Network and Technical Issues
Poor signal strength or incorrect network settings can prevent message delivery. Reset your network settings by:
- Going to phone Settings
- Selecting Reset Network Settings
- Confirming the reset
- Restarting your device
Service Activation Process
For new connections or after porting, send ‘Start’ to 1925 to activate mobile data and messaging services. If issues persist, contact BSNL customer care at 1800-1800-1503
DND and Spam Management
If you’re not receiving messages, check if DND is activated. Send STOP to 1909 to deactivate DND services
Regular cleanup of spam messages can also improve message delivery.
Why My Incoming SMS Not Activated after Recharge
Check your balance and ensure the recharge plan includes SMS services. Verify your SMSC number and network settings
How long does BSNL SMS activation take?
Typically, SMS services activate within 30 minutes to 2 hours after tele-verification.
What if message center number updating fails?
Use the USSD code ##4636## to update your SMSC number through phone settings.
Can I send SMS without mobile balance?
No, you need sufficient balance to send SMS. However, incoming messages are typically free.
