The state-owned telecom operator BSNL has taken a significant step toward digital transformation by integrating the SBI payment gateway with its online bill payment portal.
This strategic partnership marks a crucial development in streamlining payment services for BSNL customers across India.
Key Features of the BSNL and SBI ePay Integration
Enhanced Payment Options
The integration allows BSNL customers to seamlessly pay their bills through SBI’s secure payment gateway, offering a more robust and reliable payment experience, where the customers can access this service through BSNL official website at bsnl.co.in or on BSNL Selfcare App which enhances digital experience.
Digital Accessibility
The service is available across multiple platforms, including:
- BSNL official website
- BSNL Selfcare App (available on both Google Play Store and Apple App Store)
- SBIePay platform
Benefits for Customers
Convenience and Security
The integration provides a secure payment environment backed by SBI’s advanced security protocols, ensuring safe transactions for all BSNL customers. The streamlined process eliminates the need for multiple payment platforms or applications.
24/7 Availability
Customers can now make bill payments at any time, from anywhere, using their preferred digital payment methods through the SBI payment gateway.
This collaboration between two of India’s prominent public sector enterprises demonstrates their commitment to advancing digital payment solutions and improving customer service delivery in line with the country’s digital transformation initiatives.